Describes quantitative approaches for acquisition of the voice of customer (VOC) and voice of stakeholder (VOS) and its purpose, and provides recommendations on the use of the applicable tools and methods. It is not a management system standard.
KS ISO 16355-3:2019
Applications of statistical and related methods to new technology and product development process Part 3: Quantitative approaches for the acquisition of voice of customer and voice of stakeholder
Number of Pages:44
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Kes 5,716.00