Describes the non-quantitative approaches in the acquisition of voice of customer (VOC) and voice of stakeholder (VOS) and its purpose, and provides recommendations on the use of the applicable tools and methods.
KS ISO 16355-2:2017
Applications of statistical and related methods to new technology and product development process Part 2:Non-quantitative approaches for the acquisition of voice of customer and voice of stakeholder.
Number of Pages:41
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Kes 5,562.00