Describes the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000-1:2011 as well as the relationships between ISO/IEC 20000 and other International Standards and Technical Reports.
KS ISO IEC20000-10:2015
Information technology-Service management-Part 10:Concepts and terminology.
Number of Pages:26
-
Kes 3,605.00