Provides guidance on the relationship between ISO/IEC 200001:2011 and a commonly used service management framework, ITIL.
KSISO IEC 20000-11:2021
Information technology-Service management-Part 11:Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL.
Number of Pages:53
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Kes 6,025.00