Electronic standards are accessible from the Store within one working day once your payment has been received as your order is also confirmed.The electronic document can be downloaded from your account.
Orders for printed standards are dispatched as soon as possible after they have been processed. This will be either on the same day or the next business day after your order is received. Customers will be notified in the event it takes longer than five days for their order to be delivered.
For customers wishing to purchase a large quantity of standards we can deliver on CD.
Shipping and handling
The costs of shipping and handling depend on your location, and the type and number of standards you have ordered and will attract an additional charge of 20% above the price. Customers outside Kenya should contact customer support at email@example.com for more information.