Presents an exemplar for maturity assessment, following the framework for assessment of process capability levels and measurement of an organizations maturity level for an ITES-BPO service provider.
KSISO/IEC TR 30105-7:2019
Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 7: Exemplar for maturity assessment
Number of Pages:22
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Kes 3,437.00