Defines a process assessment model that relies on the process reference model published as ISO/IEC TS 33054 that meets the requirements of ISO/IEC 33004 and that supports the performance of an assessment by providing indicators for guidance on the in
KSISO/IEC TS 33074:2020
Information Technology - Process assessment - Process capability assessment model for service management
Number of Pages:273
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Kes 20,291.00